On the 2nd anniversary of my firm, I have been reflecting on developments over the past two years. Setting up the firm, purchasing an office, purchasing a new home, maintaining existing and developing new professional relationships, supporting my favourite charities and causes, being ranked in Chambers and mentioned in the Legal 500.
Most important of all, continuing to achieve the best possible outcomes for my clients, through rehabilitation, compensation and rebuilding life after injury. Continuing the fight for justice for them.
I am passionate about looking after and supporting those who need me. I am blessed to be in a position to do so and I am grateful that my clients entrust their toughest battles to me. I set up Helen Clifford Law to provide a personalised service to my clients, it is built around them and they are at the heart of everything I do. I am not intimidated by even the toughest opponent. When it comes to my clients, I am a lioness protecting her cubs, ensuring their safety and wellbeing, their happiness and survival, delighting in their successes and celebrating their achievements.
A successful two years and I am proud of the achievements.
But what matters most?
To quote Maya Angelou “people will forget what you said, people will forget what you did, but people will never forget how you made them feel”.
As I reflect, celebrate and plan the next two years, I would like to share with you how some of my clients and professional family feel:
“I felt really at ease with her as if I had known her for years. I knew I had made the right decision choosing Helen to represent me as I trusted her wholeheartedly. She always gave me that little light at the end of the tunnel. One of the most professional, caring, understanding ladies that anyone could ever meet.
Steel erector/crane supervisor, catastrophic injuries
“She was almost like a counsellor to me. Helen was always there; she went out of her way for me, it was more than just work to her. Helen really cares for her clients. I remember feeling at ease and she came across as trustworthy and genuine. She helped me through the hardest time of my life.
Steel erector, serious injuries
“Helen is an angel, a rare breed, empathetic, good humoured and available 24/7 for you. Helen helps people like me in need: she makes us feel safe, comfortable and supported.
Road traffic accident, serious injuries
“As I was put up against the Union’s own top employment lawyers it felt very David v Goliath. Helen’s work was meticulous, the very foundation of the case and vital to my ultimate victory. I was sacked. Helen was outraged. With her by my side, I got my inner strength back. Helen gave me huge support. She prevented my anger from compromising my case.
Employment Tribunal claim
“I had a bit of a meltdown in front of Helen. She is so empathetic, she totally got M, understood where he was coming from straightaway. Helen comes into the house and takes a holistic approach to the problems we face as a family. She is there for me in all events. After the case settles, Helen will continue as M’s trustee, with me, because I rely on the support she gives. I’d recommend Helen to anyone.
Infant, road traffic accident, brain injury
“Helen put us at ease straight away. She listened to me, took on board my need to get justice, reviewed the case and offered to help. She was easy to understand, compassionate and her communications were brilliant. Helen never settled for second best, she hired the best help for me. She is not afraid to go up against anyone. Her drive and passion are infectious and rubbed off on my wife and me. She fights for you, from the front, unafraid of anyone.
Claim against the Ministry of Defence
“Helen was so kind. She accompanied me at every step, making sure I understood what was happening. The most important thing Helen did was to be there for me, to explain the process and went through it together, always in a caring manner. If it weren’t for Helen, where would I be? She’s so caring and she gave me a voice.
Fatal accident
“She came directly to the ICU and we quickly made a connection. She provided logical and compassionate advice and we genuinely felt she understood our concerns and worries and was firmly on our side. She immediately took control of the situation taking the pressure off us. Helen was available when we needed her. I do not know how we could have managed on our own without her intervention.
Road traffic accident, brain injury
“Helen gave me hope. She’s spent a lot of time on me, picked me up from the bottom, loads of times. I think she may have saved me. Because of that, I call her The Magician.
Steel erector, catastrophic injuries
“She’s become a close trusted fried over time and I just don’t know how I coped before now. I’m so glad I met Helen, she can sort out anything for me. She’s always done the right thing for me, I trust her like I trust no one else. Helen is so good at what she does, she’s a proper gangster, she’s the one.
Road traffic accident, spinal cord injury
“She gave so much support to me and my husband as well as Mr X. I think the world of Helen and Mr X loves her. From the bottom of my heart, I don’t think I’d still be here if not for Helen. It’s as though an angel came to rescue us.
Road traffic accident, brain injury
“I have spent time with several of Helen’s clients and they consider her the person who has changed their lives. The client is truly at the heart of everything she does.
Lexcel Assessor & Consultant, Risk Management
“What sets her aside is the level of empathy she has toward her clients, a personal quality rarely observed in many of her peers. I can report that the clients that I have seen under her instruction have been better safeguarded as a result of her involvement in their cases. Her chosen area of practice is clearly a vocation.
Consultant in Neuropsychology & Rehabilitation
“I have been fortunate enough to meet with a number of Helen’s clients, who all have a similar shared experience, Helen positively changes their life. She goes above and beyond for her clients.
Chartered Financial Planner- Personal Injury & Court of Protection Specialist
“Helen is, in my experience, unique in combining an effective, efficient practice with a rare compassion for her clients. I would come to Helen if I or any of my family needed help.
Consultant Orthopaedic Surgeon
“Helen makes herself available to her clients and forms close working relationships with them. I would have no hesitation in referring friends and contacts to Helen if their claim merited her expertise and indeed have recently done so. I knew he would be in the best possible hands.
Retired personal injury solicitor/partner/head of department
“She is an exceptional lawyer and is extremely kind and caring. She is one of the best in her field of work, goes above and beyond for her clients.
Business development-Expert witness
“Helen soon established herself as a key supporter of the charity’s work. She has contributed at all of our major events and helps to drive increased fundraising through her contacts and networks. We simply would not exist without supporters such as Helen.
Charity
“The energy and passion Helen puts in to helping people who suffer life changing injuries is boundless. Not only does she work incredibly hard with personal injury claims, she also finds time to support a number of charities. She is a pleasure to have as part of the team and she is an incredibly giving individual.
High profile fundraiser & motivational speaker
“I have met glowingly satisfied clients for whom Helen has achieved great settlements who view her as family. I have also witnessed Helen’s tireless campaigning on health and safety issues and other pro bono efforts. I saw and felt the warm respect, admiration and affection with which Helen is held by her clients, at a charity event – of which Helen is a generous sponsor.
Solicitor/Partner, employment law
“Thanks to her generous and unwavering support over the years she has been a big part of helping us work towards our mission. Helen is a wonderful and valued member of our herd.
Charity CEO
Thank you to my wonderful clients and the Helen Clifford Law family who help me continue to achieve justice. I am blessed to be able to do a job I love. To continue to be a proud lioness. Here’s to many more anniversaries and continuing to be able to support those who need me. It is a privilege to do so and I will never forget how you made me feel.
